Missing Components: Evidence & Claim Assessment
Use this checklist to explain what was agreed, what arrived, the differences and alleged loss for assessment by a lawyer and, where needed, technical specialists.
On this page
Compare the agreement with the goods
For each model or batch, list contractual requirements, BOM or sample, actual condition, supporting file and unexplained difference. Distinguish missing finished units from components absent within a delivered unit.
Record changes and technical work
Record unboxing, installation, operation, failure, inspection, repair and replacement by date, operator and conditions. Images after modifications should not be the only record of the original condition.
Itemize loss without assuming entitlement
Separate paid costs, quotations, estimated losses and third-party claims, with supporting records and their alleged connection to missing components. Describe any accident, affected party, location and incident record separately.
Bring open questions to the assessment
Notice, acceptance, proposed remedies, responsibility, causation and procedural requirements may need review. This is a way to organize material, not a legal or technical conclusion on the transaction.
Scope and limitations
This is a general preparation checklist, not a handled case or compensation result.
Use a comparison sheet for missing components
This is a preparation format, not a case example or technical assessment. Complete it from actual records, link original files and mark unknowns for verification.
| Field | What to record | Supporting material |
|---|---|---|
| Transaction & item | Order, model, batch and available identifying information | Orders, payments, packing lists and delivery receipts |
| Agreed requirement | Component, function, specification and agreed version; identify the source location | Contract, BOM, drawings, specifications and sample confirmations |
| Actual condition & difference | Whole units missing or components absent; what cannot function and when it was found | Unpacking, photos, video, inspection and installation records; keep originals |
| Changes & supplier response | Repairs or modifications, who acted, notification date and proposed remedy | Before/after records, notices, replies and replacement correspondence |
Separate loss material into three groups
Costs already incurred
List dates, payees, currency, payment records and the connection to the delivery issue for replacement parts, inspection, repair or transport. Separate quotations from paid costs.
Business impact & customer requests
For downtime, delay or customer deductions, list the calculation, affected orders, third-party documents and mitigation steps. A customer demand is not proof that the sum was incurred or fully recoverable from the supplier.
Injury or other property damage
Identify the location, affected parties, date and available incident records separately. Address urgent safety and care needs, then assess parties, technical cause and legal routes. Contract work does not replace incident expertise or advice under another jurisdiction’s law.
The index supports assessment of terms, performance, loss and their connection. It is not a conclusion on fault, causation or recoverable compensation.
PRC Civil Code | Supreme People’s ProcuratorateContent updated: 28 October 2026